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ASK US ANYTHING

You’ve Got Questions–We’ve Got Answers

Welcome to our Help Center.

We’ve pulled some of the most frequently asked questions from our tenants and compiled them all into one place.

If you have any other questions, don’t hesitate to reach out.

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HOW DO I APPLY?

Everyone who wants to apply needs to fill in application form.  You can download an application form here

After you have filled in your application form you need to email it to us.

If you can't email the form then that's ok, you can drop it off personally at the office located at 24 Lawson Avenue Beresfield NSW 2320.  The door to the office is around the back of the building.  If the caretaker is not in the office at the time you arrive please call the number on the door and introduce yourself and wait for them to come and serve you.

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HOW MUCH IS IT TO GET STARTED?

There are fees that must be paid upfront before you move in.  These fees help us to keep the studios clean and pest free.  There are 3 non-refundable fees to pay before you move in. These are

1) A Common Area Cleaning Fee

2) A Pest Control Fee

3) A Mattress Protector Fee

As well as these fees there is also a 'bond' to pay.  Since we are New Generation Boarding House it's a little bit different to a regular rental.  Our 'bond' is called a 'Security Deposit Fee' and it does not get lodged with the Bond Board, it is held by the owner.  It is 2 weeks of rent which is held as security in case something goes wrong in your studio or with your tenancy.  If your studio is left clean and undamaged when you move out this fee is fully refundable to you.

You must also pay 2 weeks rent in advance before you move in, this is so you don't move in and are in arrears right away.  You must stay 2 weeks rent in advance at all times.

Contact us if you would like more information on the fees and rent payable.

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CAN I HAVE A PET?

Unfortunately no, due to the nature of the studios they were not designed for pets.

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DO YOU HAVE ROOMS FOR COUPLES?

Yes and no.

We have 4 studios available for couples.

 We are limited by the council to the number of people that are allowed to live on site.

 This number only allows for us to accommodate 4 couples.

Once we have 4 couples on site we cannot take in another couple until such a time as a couple is moving out.

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DO YOU HAVE A WAITING LIST?

Yes! We do have a waiting list.  If you send us an application and we are full we will keep your application on file and contact you when a vacancy comes up to check and see if you are still needing accommodation.

ARE YOU ON SOCIAL MEDIA?

Yes!

We are on Social Media.  Please click the facebook logo below to join us there and keep up to date with our studios.

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